Ambulance Care

In a medical emergency, patients depend on the skill and professionalism of the emergency medical services (EMS) crew and individual emergency medical technicians (EMT) for quick and proper care. Negligent or substandard ambulance care can be the difference between life and death. iStock_000001732890XSmallMedical negligence in pre-hospital care or the ambulance can consist of abandonment (otherwise known as failure to continue treatment), assault, or battery. It can also simply mean that the provider(s) did not meet the minimum standard of care, resulting in dangerous outcomes such as misdiagnosis and medication errors.

Ambulance companies, ambulance personnel, EMS, paramedics, and EMTs must follow standards like other health care providers. These standards include:

  • Education, experience, and qualifications of ambulance personnel and EMTs
  • Retaining proper equipment and/or medications on board
  • Maintenance of on-board medical equipment
  • Proper assessment of the patient’s condition
  • Providing proper care to the patient before, during, and after transport
  • Timely response to 911 emergency calls
  • Transporting the patient to the hospital or medical facility in a timely manner
  • Providing complete information to hospital personnel to ensure the patient’s proper treatment

Call Us Today for a Free Consultation

Dr. Jack Tolliver is a successful physician and personal injury lawyer who understands the complexities of both hospitals and courtrooms. We believe that even in extreme circumstances like medical emergencies or ambulance calls, healthcare providers should be held responsible for meeting the minimum standard of care.

If you or a loved one has suffered from substandard ambulance care, we encourage you to contact our firm. With our team’s medical experience, we can thoroughly and quickly review your case at no charge. If we accept your case, we will pursue maximum compensation. We never pass on costs and expenses if we do not recover damages.

By seeking the maximum legal recourse against negligent physicians and hospitals, together we can help prevent future medical malpractice.

Serving clients across Kentucky, including Louisville, Lexington, Bowling Green, Owensboro, Covington, Hopkinsville, Richmond, Florence, Georgetown, Henderson, Elizabethtown, Ashland, Pikeville, Frankfort, Mt. Sterling, and Paducah.


We never discriminate. Our clients come from all backgrounds, including those with cases rejected by other law firms. We never publicize case results so your privacy is protected. We only accept cases we are passionate about.